Contact Coastal Byte

Technical Support & Service Requests

Contact Coastal Byte regarding diagnostics, repairs, upgrades, refurbishing, and technical support services.

Contact Information

Business Email

[email protected]

Please use our email as the primary method to contact us.

Business Phone

1(250)895-4740

Phone support and scheduling information will be available Monday to Friday from 10AM - 4PM.

Service Area

Campbell River, British Columbia

Local technical support and repair services for Campbell River and surrounding areas.

Appointment & Service Information

Appointment only

Coastal Byte currently operates through scheduled appointments and service requests.

Diagnostics & Estimates

Service estimates and diagnostics may vary depending on hardware condition, issue complexity, and required testing.

Turnaround Times

Repair completion times may vary depending on workload, parts availability, and diagnostic requirements.

Future Online Intake

Online intake forms and digital service request systems may be introduced in the future.

Information to Include

When requesting technical support, it is helpful to include:

  • Device type and model
  • Description of the issue
  • Recent hardware or software changes
  • Error messages and or symptoms
  • Urgency or timeline requirements

Service Request System

Submit a repair request and we'll get back to you as soon as possible.

Customer Information

Device Information

Requested Services

Describe the Issue

Repair Authorization

By submitting this form, you authorize Coastal Byte to perform diagnostics and repair services on your device. While reasonable care will be taken, Coastal Byte is not responsible for data loss, corruption, or damage resulting from hardware failure, software failure, pre-existing issues, or repair procedures.

Customers are responsible for backing up important data prior to service whenever possible.

Policies & Customer Information

Privacy

Customer information and device data is handled with care and professionalism.

Repair Policies

Service limitations, diagnostic policies, and repair expectations will be outlines in future policy pages.

Business Information

Additional business registration and compliance information may be added in future updates.